Carer Contact and Assessment Coordinator
Salary: £20,000 - £22,500 per annum
Hours: 37.5 hours per week less hours maybe considered for the right candidate
Closing date: 17/09/2018
Interview date: 24/09/2018
Involve Carers are contracted by Kent County Council to deliver the Carers’ Assessment and Support Service in the Maidstone and Malling area. This exciting and challenging contract needs a new team member to provide a front-line telephone assessment service identifying the needs of Carers (those caring and or supporting family members or friends who are either ill, frail, disabled, have a mental health issue, or an addiction) and providing advice, information and support. Supporting Adult Carers to maintain and improve their wellbeing and develop resilience and confidence to help them and those they care for live as independently as possible. This is an extremely busy and hardworking team looking to attract only the best of staff.
You will need:
An excellent telephone manner including a positive, flexible and compassionate nature
Ability to work hard, be self-reliant and emotionally resilient
Knowledge of health and social care
Experience of providing information/ advice and guidance
Excellent verbal and written communication skills
Good IT skills to capture all data and to complete assessments quickly and accurately
Employment is subject to an enhanced DBS check. This position is exempt from the provisions of the Rehabilitation of Offenders Act 1974.