The Centrepoint Helpline
Address
Virtual
What we do
Are you feeling overwhelmed about where to start with finding safe housing?
If you’re in England and aged 16 to 25, call, message, WhatsApp or chat live with our non-judgemental and experienced Helpline advisors to get advice on your housing situation and rights. They will listen, give you guidance and connect you to the right services to help you find a place to stay where you can close the door and feel safe.
Our friendly advisors can also support you if you’re worried about a young person who is homeless or facing homelessness.
Call the Centrepoint Helpline:
Call free on 0808 800 0661, Monday to Friday, 9am–5pm.
If you’d prefer to speak in a language other than English, let us know and we can get in touch with a translator for you within a few minutes of your call.
If you need help outside these hours, send us a message and one of our advisors will call you back within two days.
Send a message to a Helpline advisor
Send us a message and one of our Helpline advisors will phone or email you back within two working days. We’ll ask you to let us know a bit about what you want to discuss.
Send us a message on WhatsApp:
Message us via WhatsApp on 07557 255 965, Monday to Friday, 9am-4.30pm.
Price
Free