Involve Kent

30 Turkey Court

Ashford Road


ME14 5PP

Charity no: 1066911

Click here to read our privacy policy


T: 03000 810005


Work For Us

Social Prescribing Link Worker - West Kent

Hours of work: 37.5hr per week

Annual Leave: 25 days (plus bank holidays)

Salary: £20,000 - £22,000 per annum FTE

Employed by: Involve Kent

Responsible to: Team Lead/ Social Prescribing Manager

Based: West Kent –

1 link worker in The Ridge Primary Care Network (Bearsted/Headcorn)

1 link worker in ABC Primary Care Network (Maidstone inc Aylesford)

Closing date: 9am 18th November


Purpose of the job

This is an innovative new role to develop ‘social prescribing’ in the local NHS.

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support. Link workers support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local partners.

Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.


Key tasks and responsibilities

Take referrals from a wide range of agencies, working with GP practices within primary care networks, pharmacies, multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role – e.g. when there is a mental health need requiring a qualified practitioner.

Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on ‘what matters to me’. Take a holistic approach, based on the person’s priorities and the wider determinants of health. Co-produce a personalised support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services. The role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individual.


Work in partnership with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.

  • Accept referrals for people with health conditions (including common mental health conditions, obesity, diabetes, respiratory conditions, mobility issues and sensory impairment) who wish to benefit from community support, focusing on people who are isolated. This includes self referrals and online enquiries.

  • Proactively contact, engage and inspire people to take part, assessing their needs and offering a personalised approach to include face to face meetings, home visits, telephone support as required

  • Motivate, empower and encourage people to take positive action to improve their health and wellbeing, by connecting with others, attending groups, promoting self care, volunteering, accessing advice and information and support services. Set goals and develop plans with people to help them take control of their health and wellbeing.

  • Work with people in a supportive, holistic way (using a Motivational Interview approach) to address practical and psychological barriers, such as lack of transport, low confidence and social isolation, to co-produce a solution.

  • Using the ‘Connect Well West Kent’ social prescribing software and directory, support people to choose appropriate community activities to support their wellbeing, such as exercise groups, self help groups, debt advice, community gardening; there are over 200 opportunities

  • Maintain regular, supportive contact to address issues as they arise and ensure people progress and achieve their goals.

  • Ensure all necessary data and information about patients, users and volunteers is recorded accurately and confidentially on the database with awareness of information governance best practice.

  • Use recognised tools with patients to track improvements in their health and wellbeing, such as Warwick Edinburgh scale, GAD-7 and measurement of BMI. Work with GP practices to review data on GP appointments and hospital admissions to track statistical improvements at practices.

  • Proactively recruit volunteers to support the service locally. Engage with Patient Participation Groups, existing community groups, patients and staff to promote volunteer opportunities, advice potential volunteers and recruit.

  • With Involve colleagues, provide volunteer training and induction.

  • Coordinate volunteers to help deliver the service and match them with patients, to provide support such as driving isolated patients to activities, administration and communication with patients, mentoring and befriending and addressing minor issues or problems.

  • Work closely with partners particularly Heath and Social Care Coordinators and One You advisors, to ensure Involve’s support for patients is complementary and people access the right service for their needs.

  • Seek opportunities and activities in the local area which people could benefit from, such as local community groups, make contact, engage them in the service and register them on the Connect Well directory (with support from colleagues).

  • Achieve demanding targets for numbers of people engaged and supported


Person Specification


  • Experience of motivating, empowering and supporting people to achieve goals

  • Background in health / social care or working with vulnerable / isolated people

  • Able to follow processes and systems when accepting referrals, assessing people, developing action plans and following up

  • Excellent communication skills, able to negotiate, build relationships, advocate for people and inspire others

  • Driven, target focused and highly motivated

  • Resilient and confident, able to work in a busy environment (GP practice) with colleagues under pressure and champion the service to health professionals

  • Outgoing, energetic and passionate about improving the health and wellbeing of others

  • Good IT skills and experience of using a database or CRM system

  • Able to work autonomously (remotely from Involve colleagues and manager). Able to take decisions and use professional expertise, but within a structured framework and existing systems and policies.

  • Driving licence and a car



  • Experience of working with volunteers

To apply, please send CV and cover letter to, specifying which location you wish to be based in 

Involve Community Navigator – Community Navigation Service

Hours of work: 37.5
Annual Leave: 25 days Pro Rata (plus bank holidays)
Salary: £20 - 22,000 per annum
Employed by: Involve Kent
Responsible to: Lead Community Navigator
Based: Community based West Kent – Offices at Maidstone and Tonbridge


Purpose of the job
This is an innovative new role commissioned by KCC to develop the Community Navigation service across West Kent. Working in an outcome focussed way to improve people’s quality of life, health and wellbeing by recognising that this can be affected by a range of social, economic and environmental factors. Supporting people to achieve their personal aspirations, participate in their local and wider communities, enhance effective personal support networks, enabling individuals to maintain healthy lifestyles; and lead independent and fulfilled lives.

Click here for full job description and person specification

To apply for this role please send a CV and cover letter to 

Business Support Assistant – Community Navigation Service

Hours of work: 37.5 hours per week, flexible or less hours may be considered for the right candidate
Annual Leave: 25 days Pro Rata (plus bank holidays)
Salary: £19,000 per annum FTE
Contact: permanent

Closing date: 26/11/19

Interview date: 02/12/19

Purpose of the job

This is an innovative service commissioned by KCC to develop the Community Navigation service for older people and Carers across West Kent. The post holder will support the Business Support Officer and lead, Community Navigators and management with administrative and data entry support. Ensuring the service supports people and their Carers to achieve their personal aspirations, participate in their local and wider communities, enhance effective personal support networks, enabling individuals to maintain healthy lifestyles; and lead independent and fulfilled lives.

We are looking for a Business Support with the following skills and attributes to join our innovative and growing organisation. Highly competent and experienced with IT, excellent administration skills, experience of working with databases, including data entry with a high level of accuracy, speed and good knowledge of data protection, knowledge and understanding of different business processes, highly organised and flexible with a can-do attitude, Friendly, proactive, cheerful and a positive team member, Ability to accurately use excel and enter data with a high level of accuracy and speed, Ability to adapt to change and to work in a fast paced, customer focused environment.


Employment is subject to an enhanced DBS check.

This position is exempt from the provisions of the Rehabilitation of Offenders Act 1974


Please forward a CV and a cover letter to detailing how you meet the person job description and person specification which can be found here

Home Helper - Self-employed


Self-employed Home Helper needed (flexible hours) - £8.50-£9 per hour - working in clients homes in Maidstone and surrounding areas.

Varied hours - immediate start

If you are a reliable, hardworking, compassionate person who likes to help people, particularly the vulnerable and elderly, then this job may be perfect for you! The role involves visiting elderly and vulnerable people in their homes to provide a reliable, quality Home Help service. Tasks will include; cleaning, shopping, meal making and other errands.


No personal care is needed for this role.


  • £8.50 basic hourly rate, and £9 if a more in depth service is needed. Payment will be made weekly in arrears.

  • Very rewarding job role helping vulnerable and elderly people in the community.

  • You will not have to supply any cleaning products as this is supplied by the client.

  • Flexible working hours

  • Supportive and friendly back office staff who will guide you through any issues.

  • Any clients allocated to you will be your regular clients, and will not be given to other home helpers unless you are unable to attend.


Requirements of the job;

  • Must be compassionate, honest and friendly

  • Must be reliable

  • Must have your own transport as you will be based in the community

  • Must be willing to undergo a DBS check

  • Must be willing to be self-employed

  • Must supply a Public Liability Insurance (PLI) Certificate

  • Have smart phone to access the works schedule.

To apply for this role please send a CV and cover letter to